Dedication Group

Many small businesses don't have the benefit of a dedicated IT expert on their team to help with important IT decisions - until now we introduce to you your Virtual CIO. Dedication Group has developed a range of cost effective IT Strategy and Advice packages to simplify the consulting process and provide the right level of advice to meet your budget and business requirements. Click here for more >>

Dedication Group provides specialist advice to small-to-medium businesses and new business start-ups. We help you define, research and plan how technology can get you to your strategic goals and help you experience greater efficiencies.

We understand the obstacles you face. That's why we go above and beyond expectations to deliver truly exceptional business outcomes (not just 'fancy' technology) for your business.

We call it Dedication.

Clear direction

You know the saying, 'if you fail to plan - then you plan to fail'. You have a clear direction for your business, but do you have a plan in place for the technology required to support that vision? An IT Strategy sets out a clear plan which guides your decisions before investing money on software, hardware or people. It gives you a framework and provides confidence that your technology decisions are appropriate to your business needs.

Expert advice

Our expertise has been gained over 10 years of managing and delivering complex enterprise system developments and deployments. We have an intimate understanding of customer relationship management (CRM) systems, business process and workflow (BPM) systems, as well as a variety of projects for customer and business-facing platforms, so you can be confident we have the proven knowledge and skills to fit systems and platforms of any complexity or size.

Maintain your focus

A clear focus lets you get on with the important things - like growing your business. Technology is a specialist area that changes rapidly. Dedication Group's wealth of experience means that you can focus on your business while we focus on the technology.

Cost effective consulting

Dedication Group is a cost-effective consulting alternative. Our depth of experience enables us to provide expert advice with fast turn around, saving you both time and money.

We speak your language

Communication is the key to all great relationships. You need someone who talks your language; not just technical jargon. Dedication Group consultants understand technology, but we aren't geeks (well we don't think so anyway). As technology experts with a real business background, our goal is to address your particular business problems or objectives and provide clear, understandable solutions.

Only what you need

We believe honesty is the best policy. So, we follow the philosophy of recommending solutions which match your needs, no more no less. We understand that technology needs to provide a return on your investment spend.

Perfect fit.

Every business is unique, even within the same industry, so we take the time to understand your business in detail. That way we are able to provide the greatest value to you through a solution tailored to fit exactly to your needs.

Supplement your IT team.

IT Strategy requires a different skill set to day-to-day IT operations. We can provide specialist expertise that you may not have in-house or provide assistance to progress key projects when your IT team is already at full capacity.

Projects on-time and on-budget.

Managing a software development or deployment project is a specialised field, and one which can stretch your own internal resources. Dedication Group implement our recommendations, but give you the freedom to make that choice.

Unbiased, impartial and objective advice.

Dedication Group is not aligned with any vendor, agent or reseller; so when we work for you, we work only for you. This way we are able to review and recommend the best solution for your situation, not a solution based on sales targets. It also means we can be far more flexible and creative in the solutions we put forward - which very often translates into real savings in the short and long term.

Your timetable.

Your business usually dictates your availability. We understand the demands on small business operators and that's why we will work with you to fit your timetable. We're available when you are - including evenings or weekends if required and by arrangement.

The process of Dedication:

Dedication isn't just a philosophy - it's a process. Our documented processes are designed to provide complete transparency and consistency, so you know where you are 100% of the way. We will work with you to establish clear goals and objectives and provide detailed reporting at every step to ensure that we meet (and preferably exceed) your expectations of quality, consistency, and professionalism.

Flexible service.

Personal attention: At Dedication Group, we make you our priority. As a boutique consultancy, we provide the personal attention and friendly focus that many larger firms cannot provide. That's just Dedication.

Free advice.

It's pretty rare to get something for nothing these days, but we'd like to change that. Dedication Group develops a range of technical resources providing access to great IT advice, tips and tools for your business. These resources are available free-of-charge online at any time.

Satisfaction Guarantee

We appreciate and respect our partnerships and the sensitivity of your business decisions. We work under clear working and non-disclosure agreements. We also provide a satisfaction guarantee as standard, so you know that we stand behind every recommendation we make.